jira is a project and transaction tracking tool produced by Atlassian; jira is widely used in defect tracking, customer service, requirements collection, process approval, task tracking, project tracking and agile management and other work fields. The main advantages are Flexible configuration, comprehensive functions, simple deployment, and rich expansion.
The operating environment of this tutorial: Windows 10 system, DELL G3 computer.
JIRA is a project and transaction tracking tool produced by Atlassian Company, which is widely used in defect tracking, customer service, requirement collection, process approval, Work areas such as task tracking, project tracking and agile management.
JIRA has flexible configuration, comprehensive functions, simple deployment, and rich expansion. Its more than 150 features have been recognized by more than 19,000 customers in 115 countries around the world.
The main features are as follows:
Workflow
Out of the box, it is provided for The default workflow of defect management
The workflow can be customized, and the number of workflows is not limited
Each workflow can be configured with multiple custom actions and custom states
Each issue type can be set up individually or share a workflow
Visual workflow designer makes workflow configuration more intuitive
Customize the triggering conditions of workflow actions
After the workflow action is executed, the specified operation is automatically performed
Project
Each project has its own overview page including: Project details, latest updates, and shortcuts to some reports
View classified statistical reports set according to status, resolution, etc. in the project interface
View the latest project activities
View the popular issues of the project
You can set the project category and manage the projects in groups
You can set a separate email notification sending address for each project
Auto Define security levels and specify user access to issues
Specify component/module responsible person
Problem management
Customize question types to adapt to organizational management If you need
custom fields, you can choose more than 20 field types. On this basis, the plug-in is also supported to further expand
Customize the question security level, which can restrict specified users from accessing specified questions
If multiple questions need to modify the same field value or perform the same workflow action at the same time, you can use the batch operation function to complete it at once.
Register the estimated completion time and actual working time of the question to find out How long is it expected to be before the issue is resolved? You can even issue time tracking reports to understand the user's work efficiency
Support remote creation of issues, create issues in JIRA through multiple methods, such as email, mobile device client
If an issue If multiple people are required to collaborate, the problem can be decomposed into multiple subtasks and assigned to relevant users
Establish links to related or dependent questions so that users can quickly understand
for JIRA Adding attachments to problems can help technicians solve problems quickly. When uploading image files, JIRA automatically displays image thumbnails. You can also paste an image from the clipboard directly into a JIRA issue
Set due dates for issues and display upcoming due dates in search or in a chart
Panel
Customize the panel, you can add any gadget that complies with OpenSocial specifications in the panel
You can simply create, copy, and generate multiple panels to manage different projects separately
Support wall panels
Can collect panels or share panels to designated users
Flexible panel layout, support dragging
Search
Quick search, enter keywords, and the results that meet the conditions will be displayed immediately
Simple search, just click to combine all conditions and find Ask questions that meet the conditions
You can save the search conditions as filters
You can collect or share the filters with other users
Supports JQL search language, you can use like " lastLogin", "latestReleasedVersion" or "endOfMonth", "membersOf" and other functions, and can be automatically completed
Perform batch operations on search results, complete editing or execution of multiple questions at one time
Search results can be output as HTML, XML, RSS, Word or Excel
Security
JIRA users can be authenticated by LDAP
Allow setting up anonymous access
Any process using the administrator function requires additional verification and expires in 10 minutes to ensure the security of JIRA
View the status of all users logged in to JIRA
Attribute users to user groups to maintain security permissions and operating permissions
Allow each project to independently define project role members, breaking the restrictions of user group permissions and easing the system administrator's control over project permissions Maintenance workload
Each project can independently set its own security mechanism
Restrict certain users to access specified issues, even if the user has access rights to this project
Whitelist mechanism, restrict external links from directly accessing JIRA data
Notification
Through the email notification scheme, configure the automatic sending of notification emails at key stages of the JIRA workflow
Even if you do not participate in the solution of the problem, as long as you have permission, you can still pay attention to an issue. As long as there are any changes to the issues you are paying attention to, you can receive email notifications
Regularly receive designated reports from JIRA, such as a list of overdue unresolved issues, a list of issues that have not been updated in 5 days, etc.
Receive any changes to JIRA in your preferred RSS reader
Publish the latest notification announcements prominently at the top of the JIRA page
Integration
Via The plug-in ecological platform marketplace has more than 300 plug-ins to choose from to improve JIRA’s scalability or ease of use. Plug-ins continue to be added.
Use the GreenHopper plug-in to achieve agile project management
Through the plug-in, JIRA can connect the reported defects with the source code, so as to understand which part of the code the defect has been fixed
JIRA provides comprehensive remote APIs - including REST, SOAP, XML-RPC, etc. - and Atlassian provides development tutorials and examples
For more related knowledge, please visit the FAQ column!
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