what tool is jira

jira is a project and transaction tracking tool produced by Atlassian; jira is widely used in defect tracking, customer service, requirements collection, process approval, task tracking, project tracking and agile management and other work fields. The main advantages are Flexible configuration, comprehensive functions, simple deployment, and rich expansion.

The operating environment of this tutorial: Windows 10 system, DELL G3 computer.

What is jira

JIRA is a project and transaction tracking tool produced by Atlassian Company, which is widely used in defect tracking, customer service, requirement collection, process approval, Work areas such as task tracking, project tracking and agile management.

JIRA has flexible configuration, comprehensive functions, simple deployment, and rich expansion. Its more than 150 features have been recognized by more than 19,000 customers in 115 countries around the world.

The main features are as follows:

Workflow

Out of the box, it is provided for The default workflow of defect management

The workflow can be customized, and the number of workflows is not limited

Each workflow can be configured with multiple custom actions and custom states

Each issue type can be set up individually or share a workflow

Visual workflow designer makes workflow configuration more intuitive

Customize the triggering conditions of workflow actions

After the workflow action is executed, the specified operation is automatically performed

Project

Each project has its own overview page including: Project details, latest updates, and shortcuts to some reports

View classified statistical reports set according to status, resolution, etc. in the project interface

View the latest project activities

View the popular issues of the project

You can set the project category and manage the projects in groups

You can set a separate email notification sending address for each project

Auto Define security levels and specify user access to issues

Specify component/module responsible person

Problem management

Customize question types to adapt to organizational management If you need

custom fields, you can choose more than 20 field types. On this basis, the plug-in is also supported to further expand

Customize the question security level, which can restrict specified users from accessing specified questions

If multiple questions need to modify the same field value or perform the same workflow action at the same time, you can use the batch operation function to complete it at once.

Register the estimated completion time and actual working time of the question to find out How long is it expected to be before the issue is resolved? You can even issue time tracking reports to understand the user's work efficiency

Support remote creation of issues, create issues in JIRA through multiple methods, such as email, mobile device client

If an issue If multiple people are required to collaborate, the problem can be decomposed into multiple subtasks and assigned to relevant users

Establish links to related or dependent questions so that users can quickly understand

for JIRA Adding attachments to problems can help technicians solve problems quickly. When uploading image files, JIRA automatically displays image thumbnails. You can also paste an image from the clipboard directly into a JIRA issue

Set due dates for issues and display upcoming due dates in search or in a chart

Panel

Customize the panel, you can add any gadget that complies with OpenSocial specifications in the panel

You can simply create, copy, and generate multiple panels to manage different projects separately

Support wall panels

Can collect panels or share panels to designated users

Flexible panel layout, support dragging

Search

Quick search, enter keywords, and the results that meet the conditions will be displayed immediately

Simple search, just click to combine all conditions and find Ask questions that meet the conditions

You can save the search conditions as filters

You can collect or share the filters with other users

Supports JQL search language, you can use like " lastLogin", "latestReleasedVersion" or "endOfMonth", "membersOf" and other functions, and can be automatically completed

Perform batch operations on search results, complete editing or execution of multiple questions at one time

Search results can be output as HTML, XML, RSS, Word or Excel

Security

JIRA users can be authenticated by LDAP

Allow setting up anonymous access

Any process using the administrator function requires additional verification and expires in 10 minutes to ensure the security of JIRA

View the status of all users logged in to JIRA

Attribute users to user groups to maintain security permissions and operating permissions

Allow each project to independently define project role members, breaking the restrictions of user group permissions and easing the system administrator's control over project permissions Maintenance workload

Each project can independently set its own security mechanism

Restrict certain users to access specified issues, even if the user has access rights to this project

Whitelist mechanism, restrict external links from directly accessing JIRA data

Notification

Through the email notification scheme, configure the automatic sending of notification emails at key stages of the JIRA workflow

Even if you do not participate in the solution of the problem, as long as you have permission, you can still pay attention to an issue. As long as there are any changes to the issues you are paying attention to, you can receive email notifications

Regularly receive designated reports from JIRA, such as a list of overdue unresolved issues, a list of issues that have not been updated in 5 days, etc.

Receive any changes to JIRA in your preferred RSS reader

Publish the latest notification announcements prominently at the top of the JIRA page

Integration

Via The plug-in ecological platform marketplace has more than 300 plug-ins to choose from to improve JIRA’s scalability or ease of use. Plug-ins continue to be added.

Use the GreenHopper plug-in to achieve agile project management

Through the plug-in, JIRA can connect the reported defects with the source code, so as to understand which part of the code the defect has been fixed

JIRA provides comprehensive remote APIs - including REST, SOAP, XML-RPC, etc. - and Atlassian provides development tutorials and examples

For more related knowledge, please visit the FAQ column!

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