Among the formal communication networks, those that belong to the control communication network are "chain communication", "wheel communication" and "Y communication". The advantage of the chain communication network is that the organizational structure is concise and the relevant positions are clear. It is suitable for the hierarchical transmission of information between supervisors at all levels strictly in accordance with the linear authority relationship and the chain of command system. The wheel communication network is suitable for situations where the gun communication network requires tight control while gaining time and improving efficiency. The advantages of the Y-type communication network are high degree of centralization, relatively organized, fast information transmission and problem solving, and relatively strict organizational control.
The operating environment of this tutorial: Windows 7 system, Dell G3 computer.
Formal Communication Networks and Informal Communication Networks are opposite, they both belong to the concept of communication network, and refer to the information transmission channels formed by formal communication in group organizations. It is most common in organizations and plays the role of the main channel in information communication.
Formal communication network is a route form formed based on the direction of information transmission in interpersonal communication, and is established in the process of interpersonal communication. The so-called interpersonal communication, referred to as communication, is the process of contact between people in society, that is, the process of transmitting information, communicating ideas and exchanging emotions between people. Interpersonal communication can be classified in different ways, such as: according to communication lines, according to communication methods, according to communication networks... Among them, communication networks can be divided into formal communication networks and informal communication networks.
Formal communication networks include chain, Y, wheel, ring, and all-channel types; among them, control communication networks are: chain, wheel, and Y.
Wheel form communication
The wheel form communication network is a communication network in which information is transmitted to surrounding multiple lines through a central figure.
Only the leader is the gathering point and transmission point of various information. There is no mutual communication relationship between other members. The accuracy of information communication is high, the speed of problem solving is fast, the supervisor has strong control, and other members are satisfied Low. It is suitable for gun-type communication network situations that require strict control while gaining time and improving efficiency.
The advantages are: the fastest speed of transmitting information and the highest efficiency in solving simple problems. The accuracy of problem solving is high and the prediction ability of leaders is highly required. The leader in the central position is the core of information communication and has a higher degree of satisfaction. All information must be transmitted through this core, so it can receive all information, which is conducive to understanding, mastering, summarizing the overall situation, and quickly feeding back your opinions. Among many communication forms, the wheel communication network is the fastest because it creates a favorable and rapid environment for the rapid dissemination of information. Yu Shiwei, a well-known professional manager, said that the door of his office is almost never closed. This arrangement actually shows that the boss is more open to employees.
Disadvantages: There are few communication channels. Except for the leader in the core position who understands the overall situation, other members are not communicating with each other. There is insufficient parallel communication, which is not conducive to improving morale. The psychological pressure of organizational members is high, and the average level of satisfaction among members is low, which affects the work efficiency of the organization. Introducing this communication network into the organization will easily breed an authoritarian communication network.
Chain communication network
Chain form communication network (chain form communication network) is a communication network in which information is transmitted in a single line and sequentially, and information is easily distorted. It is suitable for the hierarchical transmission of information between supervisors at all levels in strict accordance with the linear authority relationship and the chain of command system.
Advantages: The organizational structure is concise and the relevant positions are clear.
Disadvantages: The speed of transmitting information is the slowest, and the information is filtered through layers, which is prone to distortion, so that superiors cannot directly understand the true situation of subordinates, and subordinates cannot understand the true intentions of superiors. The information received by each information transmitter varies greatly, and the average level of satisfaction varies greatly. Communicators at the lowest level can only communicate upward, or receive information with greater distortion, which causes great psychological pressure and is most likely to cause dissatisfaction. The communication area of each member is narrow, and the content of each other's communication is scattered, making it difficult to form a common opinion of the group. It is difficult for the lowest-level communicators to communicate with the highest-level communicators, which is not conducive to cultivating group cohesion.
Ring form communication network
Ring form communication network is a communication network that organizes all members to contact and transmit information in sequence without distinguishing each other. .
The advantage is: group members have equal status, and everyone has the same communication partners and communication network. The democratic atmosphere within the organization is strong, the members of the group have a certain degree of satisfaction, and horizontal communication generally makes the group morale high.
For example, in a temporary organization established by an enterprise, its members have no hierarchical differences in communication and enjoy equal status. Therefore, the advantages of this network are that members fully participate, have equal opportunities, feel comfortable, and can mobilize enthusiasm;
Disadvantages are: the degree of centralization of the organization and the degree of prediction by leaders are low, the communication speed is slow, the accuracy is not high enough, information is easy to disperse, and it is often difficult to form a center.
All-round channel communication network
All-round channel communication network is a comprehensive open communication network system. All members can communicate with each other without restriction. In this kind of communication network, the degree of centralization is low, the status difference between members is small, and morale is high. Members can directly, freely and fully express their opinions, which is conducive to brainstorming and improving communication accuracy. The disadvantage is that it easily leads to low work efficiency.
The advantage is: the network is highly decentralized, and every member of the organization can communicate directly with anyone else without restrictions. All members are equal and people can freely express their opinions and propose solutions to problems. The various communicators are fully open and understand each other very well. The average degree of satisfaction of the organization members is very high, and the gap in the degree of satisfaction among the members is very small. The morale in the organization is high, the atmosphere of cooperation is strong, and individuals have initiative, which can give full play to the innovative spirit of organizational members. The communication channels are wider than the ring communication, which makes up for the shortcomings of the ring communication that it is difficult to quickly gather information from all aspects.
The disadvantage is: there are too many communication channels, which can easily cause confusion. Not applicable to larger organizations. In a larger corporate organization, members cannot have face-to-face contact opportunities with each other. The number of communication routes limits the ability of information to be received and sent out. Information transmission is time-consuming and affects work efficiency.
Y-type communication network
The advantages are: high degree of centralization, relatively organized, fast information transmission and problem solving, and relatively strict organizational control. (The central position is the central information conveyor. External information must pass through him before it can reach other members. Information from high-level communicators must also pass through him before it can be passed on to lower members. Therefore, people in this special position may have Secretary status.)
Disadvantages are: lack of direct horizontal communication between organizational members, no cross-level communication, except for nodes, the satisfaction of all members is relatively low, and the organizational atmosphere is mostly disharmonious.
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