Why can't I upload my registration photo?

Reason: 1. The uploaded photo format does not meet the specification requirements. After processing with the photo processing tool, re-upload it according to the prescribed format; 2. Network reasons, it may be due to the network access policy of the network provider. Made the settings.

The operating environment of this tutorial: Windows 7 system, Dell G3 computer.

(1) The format of the photo you upload does not meet the specification requirements. The applicant’s recent front-facing electronic ID photo without a hat, blue or white background ID photo, JPG or JPEG format, the photo width is not less than 295 pixels , the height is no less than 413 pixels. Please use photo processing tools to process it and re-upload it in the prescribed format.

(2) Network reasons. Photo upload may fail because your network provider has set network access policies (such as network speed limit, upload file limit, etc.), or it may be due to network congestion. This caused the photo upload to fail. At this time, it is recommended that you change the network environment or computer and upload the photos again.

Extended information:

The solution is as follows:

1. IE browser settings

1. Run IE and click " Tools" menu - "Internet Options"

##2. Select "Internet" and click the "Custom Level" button

3. Select "Enable" for "Binary and Script Behavior" in the security settings dialog box that pops up

4. "Include when uploading files to the server Select "Enable" for "Local Directory Path"

Finally click the "OK" button below.

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