Home>Article>Operation and Maintenance> What should I do if Windows 10 cannot recognize the USB external optical drive?
Solutions to the problem that Windows 10 cannot recognize the USB external optical drive: 1. Re-plug and replace the USB interface; 2. Reinstall the USB controller, uninstall the device, restart the computer, and the system will automatically install the USB controller.
#The operating environment of this article: Windows 10 system, Dell G3 computer.
Solution to the problem that Windows 10 cannot recognize the USB external optical drive:
Method 1: Re-plug and replace the USB interface.
Open Control Panel (view with small icon)-Device Manager, find your device in the disk drive list, right-click to uninstall.
Unplug the USB data cable and reconnect it. At this time, the driver will be loaded automatically and it will generally return to normal.
Method 2: Reinstall the USB controller.
Open the Control Panel (view with small icons) - Device Manager, expand the Universal Serial Bus Controller, right-click the device and select "Uninstall", repeat the above operations for each device. After completion, restart the computer and the system will automatically install the USB controller.
Extension
There are many reasons why USB devices cannot be recognized in WIn10 system. Users can refer to the following solutions:
1. Computer USB interface or If the USB device is damaged
In this case, you can only find a repair center or computer after-sales service. The simplest method is to change the computer and test the USB device. If the USB device can be used, it means there is a problem with the computer interface. If the USB device cannot be used, it is mostly a problem with the USB device.
2. Try to change the USB interface to connect the USB device.
Desktop computer, try to use the USB interface at the back of the chassis, because the USB interface on the front panel is led out through the pins on the motherboard, standard When the voltage is 5V, it can only provide a current of 0.3-0.5A at most, and the subsequent interfaces are all led directly from the PCB, which can provide a larger current at the same voltage (or can also provide a higher current at a higher voltage). same current output), so the charging process can be accelerated.
3. Check whether the USB driver is installed
1) Press the WIN R key, enter devmgmt.msc, and press Enter to open the device manager.
2) Check whether the USB HUB under "Universal Serial Bus Controller" has a question mark or exclamation mark. If there is, it means that the driver is not installed and you need to download the USB driver.
3) In addition, some USB devices also need to install drivers. Generally, when purchasing a USB device, a driver CD will be included, such as a USB external wireless network card. Insert the CD into the optical drive and install according to the prompts. Just drive.
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