The main responsibilities of desktop operation and maintenance: 1. Hardware maintenance; deployment and maintenance of terminal equipment such as printers, PCs, laptops, and attendance machines. 2. Software maintenance; mainly responsible for the installation and upgrade of operating systems, installation of commonly used software and management of domain and security policies. 3. Management of communication terminals; including the installation and management of Internet phones, video conferencing terminals and other equipment.
What is desktop operation and maintenance
The system used is windows system
Idc computer room engineer
Inspect the computer room equipment every day for damage or warranty
Desktop The main responsibilities of operation and maintenance
Hardware maintenance, software maintenance, communication terminal maintenance
Hardware maintenance: mainly including printers/PCs/laptops/attendance Deployment and maintenance of terminal equipment such as machines. Desktop operation and maintenance engineers are responsible for recording the unique identification of the device and the person who uses it. When employees join the company, they are responsible for the distribution of personal accessories such as laptops and time cards. When employees leave the company, they are responsible for recovering and initializing the equipment. If a hardware failure occurs in the equipment during work, a report should be made to the finance department and the faulty component should be replaced.
Software maintenance: The software aspect is mainly responsible for the installation of the operating system, the installation of commonly used software and the management of domain and security policies. The operating system should be installed on a unified Ghost disk to save software time. If the company has an AD domain, the device should be added to the domain, and detailed employee information should be registered in the domain. Desktop security policies should be unified to ensure the safety of employees when using computers for work and to prevent harm caused by the installation of unknown software. In addition, he is also responsible for the "personalized software needs" of company leaders. A professional desktop operation and maintenance personnel should be good at customizing software rules and strategies to facilitate future maintenance work.
Management of communication terminals: including the installation and management of Internet phones, video conferencing terminals and other equipment. Assigning phone numbers and updating address books are also tasks that desktop operation and maintenance engineers need to be responsible for.
Hardware: Computer blue screen, black screen
Software: The system needs to be installed. The installation prerequisite shows backup, and then restore the data. How to backup? How to restore, upgrade win7 to win10
Communication terminal: video conferencing, phone conferencing
What you need if you want to become a qualified desktop operation and maintenance What kind of skills
1. Proficiency in the installation of win7, win10 and other operating systems include:
1) Backup
2) Restore
3) Upgrade the system
4) Downgrade the system
2. Printer
Connect, add printer
3. Blue screen processing method: Hardware troubleshooting (power supply , memory stick), software troubleshooting
4, black screen ideas
1) The computer is completely black: power supply, jumpers (positive and negative poles of the computer power supply), memory,
2 ) The host light is on but the screen is not on: monitor power supply, network card, monitor's vg data connection cable
5, one network cable, two wire sequences: 568B (white orange orange white green blue white blue green white brown brown ) 568A (white, green, white, orange, blue, white, blue, orange, white, brown, brown)
6. Network troubleshooting:
1) Personally, there is no network:
a) Hardware problem- Network cable interface (straight-through cable 568B-568B crossover cable 568B-568A)
b) Whether there is a network card, enter the control panel, manager, and update directly
c) Ip conflict
2) The enterprise does not have a network:
a) Is the core switch in the computer room powered on
b) Is the network fee expired
c) Is the router switch configuration saved
4) The switch is broken (operator)
7, Outlook mailbox
Function: send email, backup email
8, Office Microsoft products
9. Apple computer operating system
10. Upgraded version of Linux
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