Home>Article>WeChat Applet> What should I do if there is no sound prompt in the WeChat official account?
Solution: 1. Log in to the WeChat public account platform; 2. Click "Security Center" in the menu bar; 3. Click the "Settings" button in "Risk Operation Reminder"; 4. Click "Not turned on" Click "Enable" in "Security Reminder"; 5. Scan the QR code and click "OK".
Solution:
#1. First, open the WeChat public platform homepage in the computer browser and enter the public account Log in.
#2. Enter the official account backend and click at the bottom of the left navigation bar to enter the security center.
#3. On the Security Center page, click the Risk Operation Reminder in the third column, and then click the Settings button.
#4. Then click the Enable button in the Security Alert Not Enabled column.
#5. At this time, a new page with a QR code picture will pop up. Then take out your phone and open WeChat, and use the personal account that has been bound to the public account. WeChat ID "Scan the QR code in the picture".
#6. Then continue to click "OK" on the WeChat mobile phone according to the prompts to turn on the WeChat reminder.
# 7. Refresh the computer web page at this time, and you will see the status showing "WeChat reminder has been turned on".
8. After turning on the WeChat reminder function, whether it is the administrator, operator's WeChat ID, or other account, when logging in to the official account on the platform, the personal WeChat ID will receive to the login reminder notification sent by the "Official Account Security Assistant".
#When the WeChat public account receives a message, there is no sound reminder for the subscription account, but there is a message prompt for the service account.
1. When the subscription account sends group messages, there will be no prompt sound when receiving WeChat on the mobile phone. There will be a red dot mark for new message prompts in the WeChat conversation list.
#2. When the service account sends a group message, the WeChat mobile phone will receive a notification tone.
#3. Send a separate WeChat ID for image and text preview of material management, and the WeChat mobile phone will receive a notification sound.
4. Real-time messages from public platform message management. If you reply to a message to a certain person, the WeChat mobile phone will receive a notification sound.
Recommended tutorial: "WeChat public account development tutorial"
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