Printing files from win10 computer shows offline

On the Windows 10 system desktop, right-click the Start button in the lower left corner, and click the "Settings" menu item in the pop-up right-click menu

In the Windows settings window that opens, click the "Device" icon.

Next, you can open the device settings window of WIndows10 and click the "Printers and Scanners" menu item in the left sidebar.

Select our error printer on the right, click and select the "Manage" button in the pop-up menu.

#The printer's management device window will pop up. Click the "Printer Properties" shortcut link on the page.

The printer's properties window will pop up, click the "Advanced" tab in the window.

In the advanced window that opens, we click the "New Driver" button, and then restart the driver in the pop-up window. After the installation is complete, click to restart the computer. If you print again, you will not be offline and unable to print.

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