General solution for forgetting your Apple ID password:
1. First, use your computer to open the Apple ID management page appleid.apple. com/cn.
2. You can also find this page on the homepage of Apple's official website. On the homepage, click Technical Support, click Apple ID after entering, then click "Retrieve Apple ID", and then click "Go to My Apple ID".
3. After entering the webpage, click "Retrieve Apple ID".
4. Fill in the last name, first name, and email address, and then take the next step. If you have changed your email address before and forget what email address you use now, you can also fill in the previous email address, and the system will help search for Apple. ID.
5. Select email verification or answer the security prompt questions.
6. Try email verification first.
7. You will receive a verification email in your mailbox. After opening the email, click Reset Now.
8. Then enter the new password to complete the password reset.
9. Try to verify again by answering the security questions.
10. Then answer the previously set verification questions.
11. Then you can set a new Apple ID password.
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