What to do if windows10 blue screen

Although the official version of Windows 10 has been released, due to the different computer software and hardware environments used by computer users, there will always be problems, especially when Win7/Win8.1 users upgrade to Win10. Some users upgrade to Windows 10 blue screens due to various problems, or blue screens appear from time to time during use, affecting the normal use experience.

The reason why the system will appear with a blue screen or infinite reboot every once in a while is mostly due to driver problems, because the computer used the previous Win7/Win8.1 version of the system and it was normal. Yes, the problem of the hardware itself can be ruled out, so which driver or software used causes the blue screen of Windows 10. Finding the cause of the blue screen of Win10 is the fundamental way to solve the blue screen. Let me take my own blue screen experience as an example to give some inspiration to users who are dealing with Windows blue screen problems. After all, the cause of blue screen is unpredictable.

After restarting the computer after blue screen, we should first check the "Event Viewer" to see the event log of computer failure and abnormal shutdown. As shown in the picture, right-click this computer-Manage-enter Computer Management.

In Computer Management, click Event Viewer under System Tools.

In the Windows log, check the system log and based on the time, find the error log that appeared at the moment when the blue screen restarted.

Related information: "FAQ"

Open these error logs, you can see the time when the system was shut down unexpectedly. If this There are several error logs, check them one by one, comprehensively check the results and analyze them.

If we check all error logs and find that the cause is not caused by the system or other software, then we can also automatically correct the Windows blue screen. Generate a dump DMP file. This file is generally saved in the system Windows directory by default.

We can directly search for the file name MEMORY.DMP, but this DMP file cannot be opened using system software. You need to use the analysis tool of Microsoft Debugging Tools. Open.

You can search for Debugging Tools in Baidu to download and install it. Please note that when executing the Windbg.exe file of Debugging Tools, you need to execute it as an administrator.

After opening Debugging Tools, click File-Open Crash Dump and select the MEMORY.DMP file under Windows to open.

In the Bugcheck Analysis, an ERROR error occurred, Module load completed but symbols could not be loaded for

NETwew00.sys, NETwew00.sys The file cannot be loaded. It can be judged that the blue screen is caused when loading this file.

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