How to recharge assets to the platform? Detailed explanation of Ouyi deposit and withdrawal network selection

OuYi recharge must strictly match the currency and network. For example, USDT supports TRC-20, ERC-20, etc.; the money link, address prefix and parameters must be checked to avoid asset loss; if the account is not received, check the transaction status through the block browser and contact customer service.

The Ouyi platform supports a variety of asset recharge methods, and users need to choose a matching network based on the currency they hold and the link characteristics. Before operation, you must confirm that the chain type is consistent with the platform support list.

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1. Confirm currency and optional network

The recharge network supported by each token on Ouyi is determined by its issuance standard. For example, USDT also supports TRC-20, ERC-20, OMNI, BEP-20 and other links. Wrong selection may result in assets not arriving or permanently lost.

1. Log in to the Ouyi App or web page, enter the "Assets" page, and click "Recharge".

2. Enter the name of the target currency (such as USDT) in the search bar, and the system will automatically list all network options currently supported by the currency.

3. Check the three key parameters of "minimum recharge amount", "receipt time" and "handling fee" marked on the right side of each network.

4. Compare the links used by your own Qianbao to ensure they are completely consistent - TRC-20 Qianbao can only choose the TRC-20 network, and ERC-20 Qianbao must choose the ERC-20 network .

2. Identify mainstream network characteristics

Different networks have significant differences in speed, cost and compatibility, which need to be judged based on the source of the asset and the purpose of use. Ouyi's verification mechanism and account receipt logic for each chain operate independently.

1. TRC-20 network: Based on the TRON chain, the handling fee is extremely low, usually less than 0.1 USDT, and the confirmation is fast (within 3 seconds on average), but it is only supported by TRON ecological money.

2. ERC-20 network: Based on the Ethereum main network, it has the widest compatibility and is supported by almost all Ethereum-based coins. However, the gas fee fluctuates greatly and may reach several dollars during peak periods.

3. BEP-20 network: Based on Binance Smart Chain, the handling fee is moderate (about 0.0001 BNB), the speed is stable (about 5 seconds), and it is suitable for Binance chain coins and some multi-chain coins.

4. SOL Network: Only supports SPL tokens, the recharge address is Solana’s native format, and EVM-compatible addresses cannot be mixed .

3. Avoid common recharge mistakes

Most recharge failures are caused by address or network mismatch. The Ouyi system will not automatically verify the legality of cross-chain addresses and requires users to check independently. The platform does not assume responsibility for asset losses caused by choosing the wrong network.

1. Do not deposit BTC to any network address of USDT - Bitcoin only supports the BTC main network and is physically isolated from other token networks .

2. Check whether the receiving address exported by Qianbao contains a prefix (for example, the solana address starts with "So1" and the tron ​​address starts with "T"), and compare it character by character with the prefix of the recharge address displayed by Ouyi.

3. The first small-amount test: send the smallest unit (such as 1 USDT) to the recharge address generated by Oyi, and then perform large-amount operations after confirming the arrival.

4. Avoid spaces or line breaks when copying and pasting. It is recommended to use QR code scanning to import the address.

4. Handle the situation of recharge not arriving in account

If the assets do not show arrival for a long time, they need to be investigated in stages. OuYi's backend only records transactions that have been confirmed through the blockchain. Unchained or failed transactions are not within the scope of system tracking.

1. Open a block browser (such as tronscan.io, etherscan.io, bscscan.com) and paste the hash value of the transaction you sent to query.

2. Confirm whether the transaction status is "Success". If "Failed" or "Reverted" is displayed, it means that the transaction has been rejected on the chain and the assets are still retained in the original currency.

3. If the status is "Pending", check whether the current Gas price of the corresponding network is too low, and try to speed up or cancel the transaction (EVM chain only).

4. If the transaction is confirmed but not displayed on OUYI, immediately take a screenshot of the transaction hash and block browser results and submit them to OUYI's online customer service .

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