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- How to contact Railway 12306 customer service
- The ways to contact Railway 12306 customer service are: Telephone customer service: Dial the National Railway Customer Service Center at 020-12306 Online customer service: Log in to the Railway 12306 official website and click the "Online Customer Service" icon WeChat public account customer service: Follow the "Railway 12306" WeChat public account and send a message "Manual Serve"
- Common Problem 1560 2024-04-30 10:27:12
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- How to buy tickets for Railway 12306
- Eight steps to buy train tickets through Railway 12306: Register an account, log in, check the train number, select the train number, fill in the passenger information, select the seat, pay and obtain the ticket
- Common Problem 365 2024-04-30 10:24:15
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- How to obtain railway 12306 points
- Ways to obtain 12306 points: Purchase train tickets (points are equal to the face value of the ticket), redeem train tickets (obtain points equivalent to the purchase of train tickets), participate in activities (such as sign-ins, questionnaires), and purchase designated products
- Common Problem 686 2024-04-30 10:21:13
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- Why are Railway 12306 points 0?
- Common reasons why 12306 points are displayed as 0 include: not yet registered as a member, not authenticated by real name, not logged in for a long time, account abnormality and not participating in points activities.
- Common Problem 840 2024-04-30 10:18:12
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- What can China Railway 12306 points be redeemed for?
- China Railway’s 12,306 points can be redeemed for train tickets, upgrade coupons, exchange coupons, high-speed rail coupons, and other goods and services. The redemption method is to log in to the 12306 website or APP and choose to redeem. The points are valid for 18 months.
- Common Problem 857 2024-04-30 10:12:15
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- What is the redemption ratio for Railway 12306 points?
- Through the 12306 website, railway membership cards can be redeemed for train tickets. The exchange ratio is 100 points for a 1 yuan cash coupon or a 10-kilometer mileage coupon. Redemption methods include: 1. Log in to the website; 2. Select "Points Redemption"; 3. Select the redemption method; 4. Enter the number of points; 5. Confirm the redemption. Notes on redemption: Points can only be redeemed for regular-speed train tickets (excluding sleeper fees and meal charges); cash vouchers can only be purchased for train tickets; mileage coupons can be redeemed for regular-speed or high-speed train tickets; redemption quota is limited, first come, first served.
- Common Problem 1042 2024-04-30 10:09:14
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- Why did the ticket rush for Railway 12306 disappear in one second?
- The main reasons why railway 12306 tickets were sold out instantly include: high demand, ticket scalping software, manual ticket grabbing team, 12306 server pressure, network delay and differences in ticket purchasing skills. Although the railway department continues to optimize the system and crack down on scalpers, popular tickets are still in short supply, so it is impossible to completely avoid the situation of selling out in one second.
- Common Problem 422 2024-04-30 10:06:15
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- Can the railway 12306 standby ticket be refunded?
- Railway 12306 waiting tickets can be refunded if the following conditions are met: the waiting list is unsuccessful and the waiting seats are unavailable. The refund can be processed within the specified time. The handling fee is 5% of the paid fare.
- Common Problem 919 2024-04-30 10:00:23
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- How long does it usually take for Railway 12306 waiting list to be filled?
- The waiting time for railway 12306 varies depending on many factors. Generally, it takes 1-2 days for popular trains, 2-5 days for ordinary trains, and 5-10 days for unpopular trains. Popularity, number of waitlists, ticket release time, and cancellation or change conditions will all affect the ticket replenishment time.
- Common Problem 755 2024-04-30 09:54:11
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- How long does it take to get railway 12306 waiting tickets?
- The time it takes to get railway 12306 waiting tickets depends on factors such as popularity, remaining tickets, number of people on the waiting list and technical factors. Waiting tickets for popular trains may take days or even a week to get, while ordinary trains can usually be obtained within 1-2 days. Techniques to improve the success rate of waiting include: waiting in advance, selecting multiple trains, using ticket grabbing software, using multiple devices to grab tickets at the same time, and waiting patiently.
- Common Problem 873 2024-04-30 09:51:14
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- How to calculate railway 12306 points
- 12,306 points are calculated based on the ticket purchase amount, etc., and are valid for 24 months. They can be redeemed for train tickets, hotel vouchers and other benefits. Different redemption items require different points.
- Common Problem 809 2024-04-30 09:48:13
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- How to use Railway 12306 points
- Railway 12306 points can be redeemed for railway-related services or products. The steps to use include: registering an account, accumulating points, selecting redemption products, and confirming information. Redeemable products include tickets, hotel accommodation vouchers, dining coupons, etc. Redemption must meet conditions. Some products are subject to restrictions. Points are non-refundable and are valid for one year.
- Common Problem 1145 2024-04-30 09:39:14
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- How to check the points in Railway 12306
- Log in to your 12306 account and go to the "My Points" page to view current, used and pending points. Points can be used to redeem train tickets, upgrades or other benefits, and are valid for 2 years.
- Common Problem 1121 2024-04-30 09:36:13
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- How to operate railway 12306 pre-filled form to grab tickets
- Pre-filling the ticket in 12306 can improve the success rate of ticket grabbing. The steps are as follows: Log in to 12306 and enter the ticket booking page. Fill in the ride information, including departure place/destination, departure date/time, passenger information, seat type, train number (can be specified or arbitrary). Save booking information. Submit reservation information on time, confirm ride information and submit order on time.
- Common Problem 768 2024-04-30 09:30:28
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- How to choose seats when buying tickets for Railway 12306
- Easy seat selection guide: Determine the train number and seat category. Go to the seat selection page to learn about the carriage layout. Choose a seat based on your preference: window, aisle, secondary window, secondary aisle, middle seat. Consider other factors: group tickets, special needs, convenience of getting on and off. Purchase tickets in advance for popular trains and seats.
- Common Problem 741 2024-04-30 09:27:15
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