How to retrieve articles posted on Douyin

Retrieve articles posted on Douyin: Go to your personal homepage and select "Works" to view. Search article titles or keywords through the search function. Contact customer service to provide article details and assist in retrieval. Deleted articles cannot be recovered, and permanently deleted articles may not be retrieved.

How to retrieve articles posted on Douyin

View personal homepage

The easiest way is to open Douyin and click "Me" in the lower right corner to enter your personal homepage. Then select "Works" in the menu bar at the top of the homepage to browse all the works you have published, including articles.

Search function

If the article is deleted or pinned to the top, it can be retrieved through the search function. Click the "Search" icon in the upper right corner of the Douyin homepage and enter the article title or keywords to search. If the article still exists, it will appear in search results.

Contact customer service

If the above methods cannot retrieve the article, you can try to contact Douyin customer service. Click the "three horizontal lines" icon in the upper right corner of Douyin's personal homepage, select "Settings" > "Help and Feedback", then click "Questions and Suggestions" and submit a work order. Customer service staff will assist you in retrieving the article.

Note

• After the published article is deleted, it cannot be restored directly.
• When contacting customer service, please provide the title of the article, publication time and other detailed information.
• If the article is permanently deleted, it may not be retrieved.

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