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How to leave a message on JD.com

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Release: 2024-05-03 03:18:48
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You can add notes to JD orders through the following steps: add the product to the shopping cart and fill in the order information. Find the "Remarks" column on the order page. Enter special requests or instructions. Double check the information and submit your order.

How to leave a message on JD.com

How to add a remark message on JD.com

When placing an order on JD.com, adding a remark message can help you convey the message to the seller Special requests or instructions. Here's how to add a note on JD.com:

Step 1: Add items to the shopping cart

Select the items you want to buy and add them to the shopping cart.

Step 2: Fill in and submit the order

Enter the shopping cart page and confirm your order information, including product quantity, address, payment method, etc.

Step 3: Add a message in the remarks column

On the order page, find the "Remarks" column. This bar is usually located at the bottom of the page, near the order summary section.

Step 4: Enter your message

Enter any special requirements or instructions you want to convey to the seller in the remarks field. For example, you can specify your preferred delivery time, request specific packaging, or ask any product-related questions.

Step 5: Submit order

Check your order information and remarks carefully to make sure everything is correct. Then, click the "Submit Order" button to complete your purchase.

Tips:

  • There is a word limit in the remarks column, so please be sure to convey your information briefly and clearly.
  • You can add notes after the order is paid. Just contact JD customer service.
  • If you have any questions about adding comments, please feel free to contact JD customer service for help.

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