What to do if Baidu Netdisk account is banned

How to handle Baidu Netdisk account ban: 1. Check the notification or official website to understand the reason for the ban. 2. Submit a complaint and provide account information and evidence. 3. Wait for review. If the review is passed, it will be unblocked. 4. If the ban is due to illegal behavior, the behavior needs to be modified. 5. If your appeal fails, you can contact customer service for help.

How to handle a banned Baidu Netdisk account

1. Determine the reason

There are many reasons why accounts are banned, including uploading illegal files, sharing copyright-protected content, violating terms of use, etc. First, check the ban notification email or go to the official Baidu Netdisk website to learn the specific reasons.

2. Submit an appeal

If you think the ban is unreasonable, you can submit an appeal. Visit the Baidu Netdisk appeal page and provide account information, reasons for ban and reasons for appeal. Appeals will be reviewed manually, and the review time generally takes 1-3 working days.

3. Waiting for review

Once the appeal is submitted, please wait patiently for the review result. If the review is passed, the account will be unblocked; if the review is not passed, the banned status will continue to be maintained.

4. Modify the behavior (if necessary)

If the reason for the ban is due to violation of the terms of use or uploading illegal content, then after the account is unblocked, you need to modify yourself behavior to avoid triggering the ban mechanism again.

5. Contact customer service (optional)

If your appeal is unsuccessful or you encounter other problems, you can try to contact Baidu Skydisk customer service for help. Customer service hotline: 010-65537228, working hours: Monday to Sunday 9:00-18:00.

Warm reminder:

• When submitting an appeal, you should provide accurate and detailed information to improve the appeal approval rate.
• If multiple appeals are unsuccessful, you can consider changing your account or using other cloud storage services.

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