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How to contact kraken exchange customer service

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Release: 2024-04-25 13:58:24
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You can contact Kraken customer service in the following ways: submit a support ticket, visit the Kraken Support Center and fill in the ticket category and problem details. To chat live, visit the Kraken website and select a chat category, provide your name and email to start chatting. Email, send the email to support@kraken.com and provide your name, account number, problem description and relevant attachments. Kraken does not currently offer phone support.

How to contact kraken exchange customer service

How to contact Kraken Exchange customer service

If you need to contact Kraken Exchange customer service, you can follow the following steps Proceed:

Submit a support ticket

  1. Visit Kraken Support Center: https://support.kraken.com/hc/en-us
  2. Click the "Submit Work Order" button in the upper right corner of the page.
  3. Select the ticket category most relevant to your issue (e.g., account issues, transaction issues, etc.).
  4. Fill in the details about your issue and attach any relevant screenshots or documentation.
  5. Click the "Submit" button.

Live Chat

  1. Visit Kraken Website
  2. Scroll to the bottom of the page and click the "Live Chat" button.
  3. Select the chat category most relevant to your question.
  4. Provide your name and email address.
  5. Enter your question and click the "Start Chat" button.

Email

If you wish to contact Kraken via email, you may send an email to support@kraken.com. Please be sure to include the following information in your email:

  • Your name and email address
  • Username or email address for your account
  • The name of your question Detailed description
  • Any relevant screenshots or documentation

Phone support

Kraken does not currently offer phone support.

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