Players report that Intel Core i9 processors will crash when playing games, and officials say they are investigating

王林
Release: 2024-04-10 12:01:21
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News from this site on April 10, according to ZDNet Korea, many PC players have recently reported that when using Intel’s 13th and 14th generation Core i9 series high-end CPUs, computer crashes will occur when running multiple games.

玩家反映英特尔酷睿 i9 处理器玩游戏会出现崩溃,官方称正在调查

The affected processor models are specifically the Core i9-13900K and i9-14900K. Problems reported by players include that when running the PC demo version of Bandai Namco's fighting game "Tekken 8", even if the computer has sufficient memory and video memory, the system will crash and prompt an out-of-memory error message. Similar crashing issues have appeared in Battlefield 2042, Remnant 2, Fortnite, Lords of the Fallen, Hogwarts Legacy, and The Finals, among many other games.

In response to this matter, Intel responded that the company is aware of the problem and is working with major partners to analyze problems that occur when 13th and 14th generation Core desktop processors perform specific tasks.

Technology media Ars Technica analyzed the possible causes of the crash problem. The "Fortnite" FAQs FAQ page from Epic Games' official website mentions that users using ASUS, MSI and Gigabyte motherboards can reduce processor performance by entering the BIOS and modifying the SVID Behavior to "Intel Fail Safe" mode. Although this may sacrifice some performance, it may solve the game crash problem.

It is unclear whether Intel will provide an official solution, and whether the solution is a simple software fix or requires more complex processing. This site will continue to pay attention.

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source:ithome.com
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