Will MSI motherboard after-sales repair directly replace it with a new one?

Will MSI motherboard after-sales repair be replaced directly with a new one?

After-sales maintenance of MSI motherboards will be directly replaced with new ones. The manufacturer is not completely unaware of this matter. Just recently, MSI motherboards announced the launch of: "In-home service", announcing that it will be launched from November 1, 2020 Starting from 2020, users who purchase motherboards at the "MSI JD Self-operated Flagship Store" can enjoy three years of free replacement service. Please note that this is only a replacement, not a repair, and we will bring the motherboard with us to help you replace it. It will not delay use at all. It can be said that it has completely changed the after-sales process of the entire motherboard and greatly improved the after-sales experience of the product.

First of all, when there is a problem with your computer and you suspect it is caused by the motherboard, you need to first follow the "MSI official account", select the Fuxing service, and wait for 10 minutes. After MSI after-sales personnel remotely diagnose and confirm that the fault is caused by the motherboard itself, MSI will arrange for personnel to come to your door to disassemble and replace the normal motherboard during the motherboard's warranty period.

How to send MSI motherboard for after-sales processing?

MSI motherboards can be sent for repair by contacting official after-sales or authorized repair centers.

As the core component of the computer, the motherboard requires professional maintenance services when it fails.

You can contact the MSI official website or authorized repair center to send it for repair to obtain more professional maintenance guarantee.

Before sending it for repair, it is recommended to back up your personal data and bring relevant certificates, such as purchase invoices or warranty cards, so that you can enjoy after-sales repair services.

At the same time, if the motherboard is within the warranty period, you can enjoy free repair or replacement services; if it exceeds the warranty period, you may need to pay a certain maintenance fee.

When choosing a repair point, it is recommended to choose an official after-sales or authorized repair point to ensure the quality of repair and data security.

How to get warranty if MSI motherboard is broken?

If your MSI motherboard fails, you can check the original purchase record and confirm its warranty period. If it is within the warranty period, you can contact MSI customer service or send the motherboard to an MSI authorized repair point for repair, and provide the purchase invoice and warranty card to enjoy free repair services. If the warranty expires, you can choose to pay for repairs or replace the motherboard with a new one. Please note that motherboard failure may result in data loss, so be sure to back up important data before repairing it.

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