Why is there no sound reminder in Xianyu messages?

The problem of no sound reminder for Xianyu messages may be caused by phone settings, application settings, notification permissions, system or application version, etc. The solution is as follows: 1. Check the phone settings to make sure the silent mode of the phone is not turned on, and the system volume and notification volume are adjusted to the appropriate position; 2. Check the Xianyu application settings to make sure the message reminder function is turned on and the appropriate sound is set. Reminder; 3. Check the notification permission of the mobile phone. If the notification permission is not turned on, Xianyu messages may not be able to remind you normally; 4. Check the mobile phone system update and application update, etc.

The operating system of this tutorial: iOS 17.1 system, Xianyu version 7.13.30, iPhone14 mobile phone.

For the problem of no sound reminder for Xianyu messages, there may be the following reasons and solutions:

1. Check the phone settings:

First, make sure your phone’s silent mode is not turned on. Sometimes, the silent mode of the phone results in no sound alert for messages.

Secondly, check the volume settings of the phone to ensure that the system volume and notification volume are adjusted to the appropriate position to ensure that the message notification sound can be heard.

2. Check the Xianyu application settings:

Open the Xianyu application and enter the settings interface. Find and adjust settings related to message reminders.

Make sure the message reminder function is turned on and an appropriate sound reminder is set.

Check whether a message do-not-disturb time period has been set. If a do-not-disturb time period is set, messages may not have sound reminders during this time period.

3. Check the mobile phone notification permissions:

In the settings of the phone, find the application management or application notification settings.

Find the Xianyu app and make sure the notification permission is turned on.

If the notification permission is not turned on, Xianyu messages may not be able to remind you normally.

4. Check for mobile system updates and application updates:

Sometimes, old versions of the mobile phone system or applications may cause some problems. Check whether there are available updates for the mobile phone system and Xianyu app, and try to upgrade to the latest version.

Updates may fix some known issues and provide a better user experience.

5. Reinstall the Xianyu application:

If none of the above methods solve the problem, you can try to uninstall and reinstall the Xianyu application.

Reinstalling can clear up possible problems and reset the app's default settings.

If none of the above methods solve the problem, it is recommended to contact Xianyu’s customer service team to report the problem to them and provide the phone model, operating system version, and Xianyu application version information. They may be able to provide a more specific solution or help you debug the issue further.

To sum up, the problem of no sound reminder for Xianyu messages may be caused by phone settings, application settings, notification permissions, system or application version, etc. By checking and adjusting these aspects, there is a good chance that the problem will be solved. If the problem persists, it is recommended to contact the Xianyu customer service team for further assistance.

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