Jingdong App launches Jingyan AI Assistant beta version: providing category consultation, product comparison, etc.

IT House News on November 14th, according to feedback from IT House netizens, Jingdong App has now launched the beta version of Jingyan AI Assistant. Users can search for "Jingdong Yan" and click to enter.

▲ Screenshot of Jingdong App, the same below

According to reports, Jingyan AI Assistant is an AI intelligent shopping guide assistant that can provide users with the following functions:

• Professional category consulting: Having rich professional category knowledge can help users better understand unfamiliar products.
• Personalized gift assistant: Has rich experience in gift selection.
• Product comparison assistant: Helps users compare the performance and features of different products and choose the best.
• Shopping experience knowledge: If you want tips, usage skills, experience, etc. on using the product, you can ask questions.

IT House’s actual test, ask Jingyan AI assistant for product information, it will list the product specifications and prices, and attach a purchase link. Later, the editor asked him to compare Xiaomi 14 and iQOO12 products. As a result, there were some major errors in the product specifications. For example, the processor was written from Snapdragon 8 Gen 3 to Snapdragon 8 Gen 1. Considering that this AI product is still in the testing stage, this problem is understandable.

According to previous reports by IT House, at the 2023 Wuzhen Summit Internet Entrepreneurs Forum held last week, JD Group CEO Xu Ran said: JD’s large industrial model, the Yanxi model, has been used in consumer shopping guides and merchant operations. Pilot access in multiple supply chain scenarios such as customer service, after-sales service, and medical consultation.

He also said that JD.com has tried to apply large models to assist in the writing of system code in internal operations and management, achieving an efficiency improvement of more than 20%.

In addition, JD.com has also begun testing AIGC’s ability to automatically generate product marketing graphics and text, which has been extended to more than 2,000 third-level retail categories. In the future, large model capabilities will be opened to more brand merchants.

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