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Why does TikTok show that there are new visitors opening it but there are none?

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Release: 2023-11-01 14:06:16
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TikTok shows that there are new visitors opening it but not due to Douyin application problems, network connection problems, authorization and privacy settings, notification settings, false notifications or advertising and account security issues. The solutions are as follows: 1. There is a problem with the Douyin application, restart the application or go to the app store to update to the latest version; 2. There is a network connection problem, try switching to another network; 3. Authorization and privacy settings, check the Douyin application. Permission settings and make sure the required permissions have been granted; 4. Notification settings, etc.

Why does TikTok show that there are new visitors opening it but there are none?

The operating system of this tutorial: ios16.6 system, Douyin version 27.4.0, iphone14 mobile phone.

There may be many reasons why Douyin shows that new visitors have opened it but no new visitors actually appear. Before solving this problem, we need to consider the following possible reasons:

1. Douyin application problem: Sometimes, Douyin’s notification system may have errors or delays, causing new visitors to be displayed. Notifications are turned on, but there are actually no new visitors. This may be an issue with the TikTok app and may be fixed in an updated version of the app. You can try restarting the app or going to the App Store to update to the latest version to see if that fixes the issue.

2. Network connection problem: Douyin requires a stable network connection to correctly display notifications of new visitors. If your network connection is unstable or problematic, it may prevent Douyin from accurately obtaining new visitor information. You can try switching to another network, e.g. Wi-Fi or mobile data to see if there's an improvement.

3. Authorization and privacy settings: In some cases, Douyin may require you to authorize access to photo albums, address books, or other permissions to accurately display new visitors. If you do not authorize the relevant permissions correctly, Douyin may not be able to obtain the information of new visitors. You can go to your phone's settings to check the permission settings for the TikTok app and make sure the required permissions have been granted.

4. Notification settings: Douyin’s notification settings may affect the display of new visitor notifications. Please make sure you have turned on notification permissions for Douyin and check the notification settings of the Douyin app to make sure new visitor notifications are not disabled or set to silent mode.

5. False notifications or advertisements: Sometimes, some applications or websites may send false notifications or advertisements to attract users to click or browse their content. These fake notifications may simulate Douyin's visitor notifications, but there are no real visitors. If you suspect this is the case, it is recommended that you treat these notifications with caution and ensure that you only click on trustworthy notifications and links.

6. Account security issues: If your Douyin account has security issues, such as being stolen by others or logged in to other devices, it may cause a notification that a new visitor has opened it. In this case, it is recommended that you immediately check the security of your account, including changing your password, enabling two-factor authentication and other measures to ensure that your account is protected.

If you have tried the above methods and still cannot solve the problem, it is recommended that you contact Douyin’s customer support team to report the problem to them and seek further help and solutions. They may be able to provide more detailed guidance and support tailored to your specific circumstances.

In short, Douyin shows that there are new visitors opening but no new visitors actually appear, which may be due to application problems, network connection problems, authorization and privacy settings, notification settings, false notifications or advertisements, and account security issues, etc. Caused by. By checking and eliminating these possibilities, you can hopefully resolve the issue and restore normal guest notification functionality.

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