National Medical Insurance Administration: Promote full-process digital services for medical insurance handling

News from this site on September 4. This site learned from the Chinese Government website that the State Council Information Office held a regular briefing on State Council policies at 3 pm today (September 4). Huang Huabo, deputy director of the National Medical Security Administration, said, In the next step, the National Medical Insurance Administration will fully implement the requirements of the "Social Insurance Handling Regulations", adhere to the people-centered development philosophy, promote higher quality, more efficient and more convenient medical insurance services, and continuously enhance the people's sense of gain and satisfaction.

First, further improve the list of medical insurance government services. In the early stage, the National Medical Insurance Administration formulated a list of medical insurance government services, unified the service standards for 28 common medical insurance services, and achieved standardization and unification of service procedures and completion time limits. In the next step, the National Medical Insurance Administration will continue to deepen the standardization and standardization of medical insurance services, further optimize the list of government services and operational specifications, promote the streamlining of service links and process reengineering, and actively promote the realization of "universal services in one city" for medical insurance services.

The second is to comprehensively promote the digital transformation of medical insurance management. The "Regulations" stipulate that employers and individuals can handle social insurance affairs through government websites, mobile terminals, self-service terminals and other channels. In the next step, the National Medical Insurance Administration will make full use of information technologies such as the Internet and big data to promote digital services throughout the entire process of medical insurance processing, accelerate the promotion of "online processing" and "handheld processing" of medical insurance services, and turn "mass errands" into "data errands" , improve the online availability rate of medical insurance government service matters.

The third is to speed up the improvement of the medical insurance service network. The "Regulations" stipulate that social insurance handling and service capabilities should be strengthened to achieve full coverage of provinces, cities, counties, towns (streets), and villages (communities). In the next step, the National Medical Insurance Administration will accelerate the construction of grassroots service networks, continue to promote the sinking of services, create a "15-minute medical insurance service circle", and actively decentralize high-frequency service matters such as medical insurance information inquiries and off-site medical registration to towns (streets), It can even be handled by the village (community), making it easier for the masses to do it “around them”.

The fourth is to continue to promote heart-warming medical insurance. The "Regulations" stipulate that the construction of a barrier-free environment should be strengthened, barrier-free information exchange should be provided, and convenience should be provided for special groups such as the elderly and disabled people. In the next step, the National Medical Insurance Administration will strengthen the construction of standardized windows for medical insurance, promote aging-friendly transformation of service facilities and barrier-free information services for special groups such as the elderly and disabled people, and provide the public with considerate and heart-warming medical insurance services. At the same time, we will fully implement the "good and bad review" system, conduct evaluations of medical insurance management services, and continuously improve the level of medical insurance services and public satisfaction.

Advertising statement: The external jump links (including but not limited to hyperlinks, QR codes, passwords, etc.) contained in the article are used to convey more information and save selection time. The results are for reference only. All articles on the site contain this statement.

The above is the detailed content of National Medical Insurance Administration: Promote full-process digital services for medical insurance handling. For more information, please follow other related articles on the PHP Chinese website!