Microsoft fixes search issue in Outlook web version, affecting users for at least 12 hours

Microsoft issued an announcement on its Health Control Center page stating that there was a search bug in the web version of Outlook, and issued the announcement on July 7. According to user feedback, they encountered 401 exception errors that lasted for at least 12 hours when conducting email searches.

Microsoft stated in the announcement that they conducted a preliminary review by grabbing HTTP Archive Format (HAR) logs and internally reproduced the 401 search error reported by users. Further analysis revealed that this was due to a configuration issue introduced by a recent service update that prevented users from conducting keyword searches in Outlook.com.

After the repair, Microsoft issued an announcement at 4:14 a.m. on July 7, Beijing time, announcing that it had solved the search problem in the web version of Outlook and verified that the repair had related impacts. .

According to the editor’s understanding, in Microsoft’s official announcement, they admitted that there is a search bug in Outlook.com and detailed the cause of the problem and the repair process. The emergence of this problem has had a certain impact on users, but Microsoft took timely measures and issued a repair announcement, demonstrating its emphasis on user feedback and its determination to solve the problem. Users can try refreshing the page or logging back into Outlook.com to confirm whether the problem has been resolved. Microsoft did not mention in the announcement whether it would compensate or apologize to users.

The above is the detailed content of Microsoft fixes search issue in Outlook web version, affecting users for at least 12 hours. For more information, please follow other related articles on the PHP Chinese website!