The 2023 World Artificial Intelligence Conference opened on July 6 with the theme of "Intelligent World, Creating the Future". In the afternoon of the same day, China Pacific Insurance held a high-end insurance forum with the theme of "AI Navigation, Building the Future Together", which conducted in-depth analysis around China Pacific Insurance's new digital intelligence practices, prospects for new technological blueprints, and leading new developments in the industry.

Leaders, experts and scholars from well-known companies such as Baidu, Alibaba, Huawei, iFlytek, Lianren Health, Fudan University, Shanghai Jiao Tong University, Wuhan University and other well-known enterprises gathered together to witness the launch of insurance digital labor ecological cooperation, CPIC Innovation Technology The results were released, and tens of thousands of viewers shared the feast of wisdom collision through the cloud.

Yu Bin, Vice President of China Pacific Insurance, said that the application and development of large model technology will drive the fourth industrial revolution to truly enter the fast lane. China Pacific Insurance will use "realizing digital labor" as a breakthrough to actively carry out the construction and application of large models in the insurance field. , improve productivity.

Yu Bin, Vice President of China Pacific Insurance, delivered a speech

Continue to build a technological ecosystem

For a long time, China Pacific Insurance has attached great importance to innovation in the field of science and technology, focused on the long-term capabilities of science and technology, adhered to the innovative path of technology empowering high-quality development, and deeply cultivated the big data strategy. In assisting precision marketing, upgrading channel management, improving operational efficiency, and enhancing Remarkable results have been achieved in aspects such as customer experience.

At the same time, China Pacific Insurance and Moments continue to explore ecological win-win situations. As one of the highlights of this forum, China Pacific Insurance has joined forces with leading technology companies and well-known consulting companies such as Baidu, Alibaba, iFlytek, etc. to launch an ecological cooperation in the insurance digital workforce.

Based on the advantages of large scale of insurance data, rich data types, and strong data foundation, China Pacific Insurance will join hands with all parties in the ecosystem to jointly invest and conduct joint research and development, focus on top-level design of organizational and process changes, and use ecological advantages to achieve scientific research and development. , scenario application side closed loop. The insurance digital workforce will release ordinary intellectual workers into positions with more innovative value, further improve productivity and the ability of technology to lead business changes, explore and study tradable digital labor in the insurance field, and output pioneering experience for the digital transformation of the industry. .

Accelerate the development of big data strategy

In this forum, China Pacific Insurance Company and Casualty Insurance released the "Black Light Factory", in which RPA robots are deployed, operated, and managed centrally to replace multiple standardized and process-based work scenarios. China Pacific Insurance Life Insurance has released an “intelligent decision-making center”. By building an intelligent decision-making center, it explores new forms of digitally intelligent future business, empowers people-oriented intelligent decision-making, and strives to improve CPIC customers’ service experience, sales conversion performance and back-office efficiency. CPIC Technology and the Digital Intelligence Research Institute released the "Digital Employee", which applies the popular large-scale model technology at the bottom. Digital employees complete work in a communicative manner, align with real employees in terms of thoughts, actions and professional abilities, and work in pairs to improve efficiency. . At present, large-scale model construction has been included in China Pacific Insurance’s latest technological strategic plan.

China Pacific Insurance and ecological partners discuss the application of large model construction

Through this forum, China Pacific Insurance further demonstrated the application of artificial intelligence in the insurance industry and exported high-quality insurance technology products. China Pacific Insurance Technology will continue to play the role of technological navigation and actively respond to and implement China Pacific Insurance’s big data strategy , accelerate the exploration of the field of artificial intelligence together with leading companies, and technology empowers the high-quality development of the main insurance industry.

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