What should I do if the Windows 10 desktop freezes but the mouse can move?

The solution to the problem that the Windows 10 desktop is suspended but the mouse can move: First [ctrl shift esc] open the task manager, click on the file and click "Run New Task"; then enter the command "explorer" and press Enter to solve the problem .

#The operating environment of this article: Windows 10 system, Dell G3 computer.

Solution to the problem that the Windows 10 desktop is suspended but the mouse can move:

1. First, use ctrl shift esc to open the task manager, click on the file, and click "Run New Task".

#2. Then enter the command "explorer" and press Enter to solve the problem.

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