how to fix win update error 0x8024001e
To fix Windows Update error 0x8024001e, first run the Windows Update Troubleshooter via Settings > System > Troubleshoot; 2. Restart Windows Update, BITS, Cryptographic Services, and MSIServer via services.msc or Command Prompt using net stop/start commands; 3. Clear the Windows Update cache by stopping wuauserv and bits, deleting contents of %windir%\SoftwareDistribution, then restarting the services; 4. Run SFC /scannow and DISM /Online /Cleanup-Image /RestoreHealth to repair system files; 5. Temporarily disable antivirus and firewall to rule out third-party interference; 6. Run chkdsk /f /r to check for disk errors and schedule a scan on reboot; 7. As an advanced step, reset Windows Update components by renaming SoftwareDistribution and catroot2 folders and restarting services, ensuring sufficient disk space and proper system configuration throughout, which typically resolves the issue.
Windows Update error 0x8024001e usually appears when there’s a problem with the Windows Update components, system files, or third-party interference (like antivirus or corrupted services). It can prevent your system from installing updates properly. Here’s how you can fix it step by step.

1. Run the Windows Update Troubleshooter
This is the easiest first step. Microsoft provides a built-in troubleshooter that can automatically detect and fix common update issues.
- Press Windows + I to open Settings.
- Go to System > Troubleshoot > Other troubleshooters.
- Find Windows Update, click Run.
- Follow the on-screen instructions and apply any recommended fixes.
Note: If the troubleshooter doesn’t fix it, move on to manual fixes.
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2. Restart Windows Update Services
Corrupted or stuck services can cause error 0x8024001e. Restarting them often resolves the issue.
-
Press Windows + R, type
services.msc
, and press Enter. -
Locate and restart these services in order:
- Windows Update
- Background Intelligent Transfer Service (BITS)
- Cryptographic Services
- Microsoft Installer (MSIServer)
Right-click each service and choose Restart. If it’s not running, click Start.
Alternatively, use Command Prompt (Admin):
net stop wuauserv net stop cryptsvc net stop bits net stop msiserver net start wuauserv net start cryptsvc net start bits net start msiserver
3. Clear the Windows Update Cache
Corrupted update files in the SoftwareDistribution folder can cause errors.
- Open Command Prompt as Administrator.
- Run these commands one by one:
net stop wuauserv net stop bits
- Then delete the contents of the folder:
del /q /s %windir%\SoftwareDistribution\*
- Restart the services:
net start wuauserv net start bits
Now try checking for updates again.
4. Run System File Checker (SFC) and DISM
Damaged system files might be the root cause.
Run SFC:
sfc /scannow
Wait for it to complete. If it finds and fixes issues, reboot and try updating.
Run DISM (if SFC doesn’t help):
DISM /Online /Cleanup-Image /CheckHealth DISM /Online /Cleanup-Image /ScanHealth DISM /Online /Cleanup-Image /RestoreHealth
Reboot after completion.
5. Temporarily Disable Antivirus and Firewall
Sometimes third-party security software blocks Windows Update processes.
- Temporarily disable your antivirus (especially if it's third-party like Avast, Norton, etc.).
- Turn off Windows Defender Firewall briefly.
- Try checking for updates again.
Don’t forget to re-enable protection afterward.
6. Check for Disk Errors
Disk corruption can interfere with update installation.
Open Command Prompt (Admin) and run:
chkdsk /f /r
It will ask to schedule the scan on the next restart. Type Y, then reboot your PC.
7. Reset Windows Update Components (Advanced)
If all else fails, reset the Windows Update components manually.
Run these commands in Command Prompt (Admin):
net stop wuauserv net stop cryptsvc net stop bits net stop msiserver ren C:\Windows\SoftwareDistribution SoftwareDistribution.old ren C:\Windows\System32\catroot2 catroot2.old net start wuauserv net start cryptsvc net start bits net start msiserver
This renames the update cache and crypto folders, forcing Windows to rebuild them.
Final Notes
- Make sure your system has enough free disk space.
- Ensure your Windows is activated and not in S mode.
- If you're on a domain, check with your admin—group policies might restrict updates.
Most cases of 0x8024001e are resolved by restarting services and clearing the update cache. If the issue persists after trying all steps, consider performing an in-place Windows repair install (keeping your files and apps).
Basically, it's not a critical system failure—just a hiccup in the update process that these steps usually clear up.
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