It is reported that Alibaba 1688 platform will severely crack down on malicious 'wool harvesting' and 'refund only' behaviors

News from this website on August 23. According to the "Daily Economic News" report, Alibaba's 1688 platform will severely crack down on malicious "wool harvesting" and malicious "refund-only" behaviors starting from early September this year, and optimize the "has been Refund only” (referred to in the industry as “refund only”) rule. According to reports, 1688 will set up special funds and link more than 1 million source manufacturers on the platform to jointly invest. After early September, for all orders on the 1688 platform, as long as the buyer uses official logistics to pick up the goods for return, the buyer does not need to bear part or all of the freight. The platform pays for the shipping subsidy of up to 25 yuan for each order. If the buyer chooses to send the return by himself, he can also get a return shipping subsidy. The platform will pay for the shipping subsidy of 5 yuan for each order.

In addition, 1688 will provide subsidies of up to 5 orders per month or up to 300 yuan for occasional delayed shipments by merchants with high return rates. If an accident occurs during transportation of the goods sent by the merchant to the buyer, the platform will compensate the merchant according to the same value of the goods, with a maximum compensation of 50,000 yuan.
This site has noticed that starting from September 1st, the State Administration for Market Regulation’s “Interim Provisions on Anti-Unfair Competition on the Internet” will be officially implemented. Article 24 of it states:
Platform operators shall not use service agreements, transaction rules and other means to impose unreasonable restrictions or additional restrictions on the transactions, transaction prices and transactions with other operators within the platform. Unreasonable conditions.
Taobao, also owned by Alibaba, has launched a series of adjustments to refund-only services starting from August 10. According to the new regulations, high-quality merchants will not be actively intervened by the platform to request refunds.

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