The European Union's Right to Repair Directive comes into effect, giving consumers new rights: an additional 12-month warranty for mobile phones and other products

According to news from this site on August 2, the European Commission announced on its official website that the "Regulation on the Right to Repair of Goods" has been voted on on June 13, 2024, and will officially enter into force on July 30, 2024. EU member states must It is converted into national rules and will be implemented from July 31, 2026.

The main contents of the "Ordinance on the Right to Repair of Goods" attached to this site are as follows:

1. Consumers can request repairs: According to EU law, consumers have the right to request manufacturers to provide technical support related to repairs, involving washing machines, vacuum cleaners or Mobile phones and other products.
2. European Repair Information Form: Repairers will provide consumers with a standardized form that clearly details repair conditions, prices and time limits.
3. European Online Repair Platform: A centralized European online platform will facilitate the matching between consumers and repairers, ensuring the convenience of cross-border repair services.
4. Extended liability period: The period during which sellers are responsible for product defects or breakage will be extended by 12 months after repair to encourage consumers to choose repair rather than replacement.

The "Ordinance on the Right to Repair Goods" clarifies that manufacturers of certain products such as refrigerators or smartphones must provide timely repair services to consumers at reasonable prices.

To strengthen the European repair market, the new regulations require these manufacturers to provide replacement parts at reasonable prices and prohibit them from refusing repairs or using practices that hinder repairs.

To enable consumers to find attractive repair solutions, the European Repair Platform will help consumers find repairers easily.

The new directive also gives consumers a new right. If consumers choose to continue repairing the problematic product instead of purchasing a new product, then they can ask the manufacturer to provide an additional 1-year warranty.

The above is the detailed content of The European Union's Right to Repair Directive comes into effect, giving consumers new rights: an additional 12-month warranty for mobile phones and other products. For more information, please follow other related articles on the PHP Chinese website!