Table of Contents
Clear Navicat's user cache file
Reset configuration using Navicat built-in features
Update or reinstall Navicat
Home Database navicat How to clear Navicat cache?

How to clear Navicat cache?

Oct 06, 2025 am 02:21 AM

Clearing the Navicat cache can solve problems such as interface exceptions, connection failures, etc. The specific methods are as follows: 1. Delete the user cache file, the Windows path is C:\Users\Users\Username\AppData\Roaming\PremiumSoft CyberTech\Navicat Premium, macOS is ~/Library/Application Support/PremiumSoft CyberTech/Navicat Premium, Linux is ~/.config/PremiumSoft CyberTech/Navicat Premium; 2. Use the built-in reset function, press and hold Ctrl Shift (Windows/Linux) or Command Option (Mac) at startup and confirm the reset; 3. Update or reinstall Navicat. It is recommended to export the connection configuration before the update. If necessary, try restarting the software or computer.

Navicat cache sometimes causes some strange problems, such as interface display exceptions, connection failures, or loading old data, etc. If you encounter a similar situation, clearing the cache is usually an effective solution. Different systems and versions operate slightly differently. Here are some common ways to deal with it.


Clear Navicat's user cache file

Navicat saves some temporary files and configuration caches locally, which are usually located in the system's user directory. Finding and deleting these files can quickly clean up the cache:

  • Windows :
    Enter the path C:\Users\你的用户名\AppData\Roaming\PremiumSoft CyberTech\Navicat Premium (The specific name may vary depending on the version of Navicat you installed), delete the entire folder or the contents in it.

  • macOS :
    Open Finder and go to ~/Library/Application Support/PremiumSoft CyberTech/Navicat Premium and delete the contents in this directory.

  • Linux :
    The path is generally ~/.config/PremiumSoft CyberTech/Navicat Premium , just delete it using the command line or file manager.

It is recommended to back up the configuration file before deleting it to prevent the settings from being lost due to error deletion.


Reset configuration using Navicat built-in features

Navicat provides a shortcut to reset the configuration, which is suitable for users who do not want to manually find files:

  1. Close Navicat;
  2. Press and hold Ctrl Shift (Windows/Linux) or Command Option (Mac) while starting Navicat;
  3. The system will prompt whether to reset the configuration and select "Yes".

This method will not affect your database connection information, but will clear personalized settings such as interface layout, theme, font, etc.


Update or reinstall Navicat

If none of the above methods solve the problem, it may be that the software itself has corruption or compatibility issues. At this time you can try:

  • Go to the official website to download the latest version update;
  • Uninstall the current version and reinstall it.

Remember to export your connection configuration before updating to avoid data loss.


Basically these are the methods. Different problems may require different ways of handling them. You can start with the simplest built-in reset first. If you don’t have to, then consider manually deleting cache or reinstalling. It is not complicated but easy to ignore that sometimes restarting the software or even the computer can have a similar effect.

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