

Learn more about Huobi HTX C2C to create the first '0 freeze, 100% full compensation' dual insurance in the industry
Table of contents
- Huobi HTX C2C "Select" upgrade: escort users with high industry standards
- Multiple guarantees: Freeze compensation follow-up team responds quickly 7×24 hours
- Buy and sell U, identify Huobi HTX, and you will no longer worry about freezing cards! Benchmark safety standards lead the industry
- About Huobi HTX
The global crypto wave continues to heat up, digital asset dividends continue to be released, and C2C deposits and withdrawals have become a key step for users to enter the crypto world. However, ordinary investors often face two major problems: one is the risk of freezing of bank cards during transactions, and the other is that when problems occur, the platform lacks an effective compensation mechanism, which makes it difficult for users to make up for their losses in a timely manner.
Huobi HTX always focuses on the core needs of users and continues to polish the deposit and withdrawal service experience. Following the previous announcement of "0 handling fees for users and 0 handling fees for merchants and 0 handling fees for platforms, Huobi HTX C2C service has ushered in a major upgrade - officially launching the industry's first dual guarantee mechanism of "0 freeze 100% full compensation" to redefine industry security standards.
Huobi HTX C2C "Select" upgrade: escort users with high industry standards
Since Huobi Selection Station was launched, it has always adhered to the principle of "high access and strict review", and only high-quality merchants who maintain "zero freeze" transaction records are allowed to settle in, ensuring that every user can complete the capital flow with the safest and most reliable trading party. This move not only enhances users' sense of transaction security, but also sets a brand new benchmark for merchant screening for the entire C2C market.
On this basis, Huobi HTX further launched the "100% full compensation" guarantee plan. For advertisers who have a good historical record on the platform, no freezes, and no real-name behavior, they can obtain the "full compensation service qualification" certification mark after application and passing strict review. When a user trades with such certified merchants, if the order is frozen due to judicial reasons, the advertiser and the platform will each bear 50% of the compensation liability, and jointly achieve 100% full compensation (up to USDT per transaction) to build a complete safety closed loop from access to after-sales service.
Multiple guarantees: Freeze compensation follow-up team responds quickly 7×24 hours
In order to ensure the efficient implementation of the compensation mechanism, Huobi HTX has specially set up a [Frozen Payment Follow-up Team] to form a professional team to stand by 24/7 to provide one-to-one exclusive service support.
Once the user encounters a bank card freeze, just submit a complaint and the platform will respond immediately. The compensation team will follow up on the processing progress throughout the process to ensure that the process is open, transparent and efficient. Whether it is the accounting of the compensation amount or the update of the case progress, users can grasp the dynamics in real time and completely bid farewell to the common problems of "slow response, difficult communication, and slow processing" in the traditional model.
In multiple dimensions such as compensation amount, response speed, and humanization of rules, Huobi HTX C2C all implement the current industry-leading standards, bringing users an unprecedented security experience.
Buy and sell U, identify Huobi HTX, and you will no longer worry about freezing cards! Benchmark safety standards lead the industry
Huobi HTX global consultant Justin Sun also publicly stated on social media that the platform will continue to optimize and improve the compensation system to further enhance the market's trust and recognition of Huobi HTX. For the majority of users who have C2C trading needs, the implementation of this mechanism means that even if they encounter individual risk events, they can obtain timely and effective rights protection.
The "0 freeze 100% full compensation" mechanism launched by Huobi HTX C2C is a comprehensive upgrade for user experience. It accurately hits the core pain points of users in the deposit and exit links, and achieves comprehensive optimization in terms of cost control, transaction efficiency and security guarantee, setting a new benchmark in the industry:
- 0 handling fees : neither the platform nor the merchant charges any handling fees to effectively reduce user transaction costs;
- 0Free access : Selected merchants must have zero freezing records to control risks from the source;
- 100% full compensation : Full compensation can be enjoyed in case of judicial freeze (a maximum of 10,000 USDT for a single transaction), and the advertiser and the platform each bear 50%, making double protection more secure;
- Quick response and transparent throughout the process : set up an exclusive [freeze compensation follow-up team], 7×24 hours online, instant user complaints can be processed, and progress can be checked in real time
For a long time, C2C deposits and withdrawals have been criticized for their high risks and weak protection, which has affected the overall trust of the industry. Huobi HTX has truly built a solid security barrier for users through the innovative model of "0 handling fee 0 freezing threshold 100% full compensation", creating a safe, transparent and trustworthy trading environment. In the future, Huobi HTX will continue to adhere to user-centeredness, continuously upgrade the deposit and withdrawal service experience, and promote C2C trading services to a more mature and stable new stage with industry benchmark security standards.
About Huobi HTX
Huobi HTX was founded in 2013. After 12 years of development, it has grown from a digital asset exchange to a broad blockchain ecosystem, with its business covering multiple fields such as digital asset trading, financial derivatives, industrial research, capital investment, project incubation, etc.
As the world's leading Web3 portal platform, Huobi HTX adheres to the development strategy of "global layout, ecological co-construction, value sharing, security and compliance", and is committed to providing global digital currency users with comprehensive, safe and efficient asset services and value support.
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